Customer relationship mentoring projects and technology advisory success stories:
  • Remotely advised and successfully constructed and tested on-line banking software for NAB; National Australian Bank, in Melbourne, Australia
  • On-site project with several major convenience store operators in Virginia and North Carolina to advise, facilitate and test their new field maintenance smart phone parts ordering software system and to ensure pricing and parts inventory information was current and accurate. 
  • Needs assessment with a regional Hospital in South Carolina to source several new technology products to facilitate performance data required for a federal grant program.
  • Successfully completed a 4 month cost savings project at 25 Florida offices of Heritage Propane, Tulsa, Oklahoma, a large energy and transportation company. On-site software installation, scheduling coordination and support services for software changes to over 60 delivery truck cab computers
  • Pilot service delivery project with BP Oil, a world-class petroleum organization, which implemented field testing of service maintenance operations, which included improving technology utilization of the Cleveland, Ohio Field Services Help Desk.
  • Provided project management advice for a proof of concept project to evaluate and test the ability to rebuild, test, package and ship multiple brand agricultural tractor equipment electronic circuit boards to factory authorized tractor equipment part supplier in Kansas. 
  • Offered purchasing & parts sourcing advice, strategy, audit, quality control and data analysis to Healthcare facilities to ensure high-dollar technology parts & equipment optimization and a guarantee of the right to rebuild parts 
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